Effective Date: 11 May, 2025

DLR Digital ("we", "our", or "us") is committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website at www.dlrdigital.com.au or engage with our services.

1. What Information We Collect

We may collect the following types of personal information:

Your name, email address, phone number, and business details. Information you provide when you fill out forms on our website or communicate with us.

Website usage data, including IP address, browser type, pages visited, and time spent on site (via analytics tools).

We do not collect sensitive personal information unless required by law or with your consent.

2. How We Collect Your Information

We collect personal information in the following ways:

Directly from you via our contact forms, emails, and phone conversations, automatically through cookies and third-party analytics services such as Google Analytics.

3. Why We Collect Your Information

We collect and use your information for the following purposes:

To respond to your enquiries and provide our website design and hosting services.

To send you updates, quotes, and support information.

To improve our website functionality and user experience to comply with legal obligations.

4. Disclosure of Your Information

We may share your information:

With service providers who help us operate our website and deliver services (e.g., hosting and analytics providers).

Where required or permitted by law.

With your consent or at your direction.

We do not sell or rent your personal information to third parties.

5. How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. This includes using secure servers, firewalls, and access controls.

6. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if needed. To do so, please contact us using the details below.

7. Cookies and Analytics

Our website uses cookies to enhance your experience and gather anonymous traffic data. You can control cookie settings through your browser. We use Google Analytics to understand how visitors interact with our site.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

DLR Digital

Email: [email protected]

Website: www.dlrdigital.com.au