Effective Date: 11 May, 2025

These Terms & Conditions ("Terms") govern your use of our services, including website design, development, hosting, and support, offered via

www.dlrdigital.com.au.

By engaging with us, you agree to these Terms.

1. Our Services

DLR Digital provides website design, development, hosting, and digital support services on a Closed Platform.

This means: Websites we build and host cannot be exported or transferred to an external platform or hosting provider.

All websites are maintained on infrastructure managed and controlled by DLR Digital.

Clients receive access to their live website and associated services, but not to the source code or underlying platform architecture.

This model allows us to ensure high performance, security, consistency, and managed updates.

2. Ownership and Licensing

You own the content (e.g., text, images, logos) that you provide to us for use on your website. DLR Digital retains ownership of the platform, framework, and any proprietary code or tools used to create or manage your website. You are granted a non-transferable, non-exclusive license to use the website hosted on our platform for the duration of your service agreement with us.

3. Client Responsibilities

By using our services, you agree to:

Provide accurate and timely content and feedback.

Not attempt to copy, reverse engineer, or replicate any part of our platform or codebase. Keep login credentials (if any) secure and notify us immediately of any unauthorized use.

Ensure your content complies with Australian law, including content related to copyright, defamation, and advertising standards.

4. Payment Terms

All pricing and service fees are outlined in your proposal or service agreement.

Payment is due as per agreed schedule (e.g., upfront, monthly, or milestone-based).

Hosting and support fees are ongoing and billed as agreed upon commencement. Non-payment may result in service suspension.

5. Service Availability and Support

We strive to maintain high availability and performance. However, we do not guarantee uninterrupted services. Support is provided during standard business hours (AEST), unless otherwise agreed.

Scheduled maintenance and updates may require brief interruptions, which we will notify you about in advance when and where possible.

6. Termination

You may terminate your services by providing written notice in accordance with your service agreement. However: As our platform is closed, your website cannot be migrated to another provider.

Upon termination, your website and associated hosting will be deactivated.

Any outstanding payments will remain due.

7. Limitation of Liability

To the extent permitted by law:

We are not liable for any loss of profit, revenue, data, or business interruption resulting from your use of our services. Our total liability is limited to the fees paid to us in the 3 months preceding the event giving rise to the claim.

8. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website.

Continued use of our services constitutes your acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of Victoria, Australia and any disputes will be resolved in the courts of that jurisdiction.

10. Contact

For questions about these Terms, please contact us at:

DLR Digital

Email: [email protected]

Website: www.dlrdigital.com.au